Simple Fit Custom Cellular Shades
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Simple Fit Terms & Conditions


Shipment and Purchases

Upon placement of your order please check your confirmation email immediately to be sure that your "ship to" address is correct. If your address is incorrect, please contact Redi Shade, Inc. immediately. Once a package has been shipped, there will be a redirect fee charged to you should the address need to be changed while in transit. A confirmation of your order and a copy of your receipt will be emailed to you. If you do not receive a receipt within 24 hours of placing your order, please contact us immediately. (Please note, some email receipts may be marked as spam and be in your "junk email" folder). Orders will be shipped within four business days of placing your order.google



Shipping costs from Redi Shade, Inc. will not be refunded or credited under any circumstances. All costs for return shipment are the responsibility of the customer, unless otherwise stated and approved in writing by Redi Shade, Inc.

It is the customer's responsibility to inspect products when they are received. Product damage must be reported to Redi Shade, Inc. within 7 business days of receipt of package to be eligible for damaged product credit. Merchandise must be returned in its original condition with all packing materials. If a package somehow arrives entirely damaged, please do not accept the package and call us immediately.

Online payments must be made with Visa®, MasterCard®, American Express® or Discover®. You agree to pay all product fees, and any other charges incurred in connection with your purchase, including any applicable taxes at the rates in effect when the charges were incurred. We will bill all charges automatically to your credit card. Unless we state in writing otherwise, all fees, or charges are nonrefundable. All pricing, fees, and other associated charges are subject to change without notice.

Back Lighting - Online Product Color Accuracy
Important information about computer monitors: We make every effort to show accurate colors on our website but due to variations in computer monitors, we cannot guarantee the accuracy of colors presented on-screen with actual products. Please order free swatches to ensure color accuracy.

Important information about back lighting: Colors shown on our website may or may not be backlit.  When a blind or shade is hung in your window, sunlight will backlight fabrics.  Backlighting can highlight and change the appearance of fabric color, textures, and patterns. Some sun blocking fabrics are not affected by backlighting.  You can examine the effect of backlighting by ordering free swatches and holding them up to your windows.

Shipping Restrictions
Redi Shade, Inc. sells and ships products only within the fifty states of the United States of America, or to Canadian provinces. Shipments can be made to addresses outside the United States or Canada; however all charges will be at the expense of the purchaser.  Canadian and all other international customers are responsible for any import duties or taxes associated with their order.

Redi Shade, Inc. ships Standard UPS Ground to the 48 contiguous states.  UPS estimated shipping days (not including order processing) for UPS Ground is:


      To the East Coast: 5 to 7 business days
      To the Mid-West: 3 to 5 business days
      To the West Coast: 1 to 3 business days

Redi Shade, Inc. ships UPS Air to AK and HI, and UPS Standard to Canada (special rates apply to these shipments).   If you are registered with Redi Shade you may check your account for a shipping status, or go to UPS.com for estimated shipping times.

During the checkout process, there is a checkbox labeled "I accept the following terms and conditions. "By checking this checkbox you are accepting these terms and conditions and are authorizing Redi Shade, Inc. to charge the credit card supplied during the checkout process.

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Returns

Our Simple Fit customer cellular shades are guaranteed to be of the highest quality and to arrive at your home or office free of any manufacturing defects or flaws.  Redi Shade, Inc. will repair or replace any merchandise that is defective or manufactured incorrectly.  Your window treatment is custom made based on your specifications and all sales are final.  When you follow our measuring instructions, we guarantee your product will fit.  We also offer free color swatches, so you can see the exact material and color prior to placing your order.  If you made a mistake in measuring or ordering, please contact our Customer Service department at 888-608-6611 within 7 days of delivery.  Depending on the error you may return the product for size reduction for a fee, or we can have it remade for you at a discounted price.  Shipping charges for size reduction or remakes are the responsibility of the customer.  Remade shades will be held until the original Simple Fit shade has been returned.

Cancellations or Modifications
Cancellations or modifications to your order can be done only before your order has gone into production. Production generally begins within 6-24 hours of the time of your order. If you need to cancel or modify an order, please call our Customer Service department. We will do our best to assist your needs, however, if your order has been put into production, we may not be able to adjust or cancel your order.  Applicable charges may apply due to modification fees and price differences.
 
Shipping Damage
Upon receipt of your order, immediately open and inspect it thoroughly for any manufacturing error, defect, or shipping damage. If you find your product incorrect, damaged or defective, please contact our Customer Service department within 7 days of delivery.

Return Procedures
Returns are accepted only with prior authorization; you only pay return shipping. If we made a mistake or if your claim relates to shipping damage, we'll also refund you for the return shipping cost. You will be given a Return Authorization Number (RGA) and a shipping address to return the products. Returns must have an RGA  number for a refund or exchange. Save your shipping carton(s). Redi Shade is not responsible for supplying shipping materials, cartons, etc. for warranty or non-warranty returns. Shipping charges for size reduction or remakes are the responsibility of the customer.

Refunds

All refunds will be credited to the charge account used for your purchase within the next billing cycle.

Product Warranty
Simple Fit custom cellular shades are covered by our manufacturer's warranty. Warranty information is included in all shipments as well as here.

Changing Order
After an order is placed via our website, we cannot allow changes to the products on the order. The only changes allowed are to the shipping address on the order. Should you wish to change your order, please contact our Customer Service department to cancel your entire order. After canceling, you may place a new order via our website with any necessary changes you'd like made.

Canceling Order
If you wish to cancel your order, please contact our Customer Service department immediately. Upon cancellation you will receive an automated email alert for your records which summarizes your cancellation.

Please note: Changes or cancellations to your order can be done only before your order has been prepared for shipping. Shipping preparation generally begins within 6-24 hours of the time of your order. If you need to modify or cancel an order, we will do our best to assist your needs, however, if your order has been prepared for shipping, we may not be able to adjust or cancel your order.

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Installation

Please refer to the instructions provided with your Simple Fit product. Redi Shade, Inc. shall not be held responsible for damage or injury resulting from installation of any Simple Fit product. By accepting these Terms and Conditions; you agree to indemnify Redi Shade, Inc, the creator of Simple Fit. from any injury that may occur in the installation, or use of Redi Shade, Inc. products. Redi Shade, Inc. shall not be responsible for any damage or needed repair caused by the improper installation of products.

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Use of Site

You represent and warrant that you are at least 18 years old or visiting the site under the supervision of a parent or guardian when making purchases from our site.

You may use the site, information, writings, images and/or other data that you experience on the site, referred to as "Content", solely for non-commercial, personal purposes and/or to learn about Redi Shade, Inc. products and services.

You understand and agree that you are personally responsible for your behavior on the site. You agree to indemnify, defend and hold harmless Redi Shade, Inc., its affiliated companies, business partners, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use site or the Content, or any violation by you of this Agreement.

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Terms of Use

Redi Shade, Inc. shall under no circumstances be liable or responsible for any loss or damages whatsoever occurring from the use of or inability to access this site, contents, or any linked website of a third party. Use of this site is subject to all terms and conditions set forth in this site, as well as all applicable federal, state, and local laws. You agree to indemnify, defend, and hold harmless Redi Shade, Inc. from and against any and all claims, demands damages, losses, or costs of any kind that may arise.

This Web site may contain typographical errors or inaccuracies and may not be complete or current. Redi Shade, Inc. therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

We may share information with governmental agencies or other companies assisting us in fraud prevention. We may do so when: a) permitted and required by law; b) trying to protect against or prevent potential fraud or unauthorized transaction; c) investigation fraud which has already taken place.

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Privacy Policy

Redi Shade, Inc. respects your privacy: we do not share your information with third parties.

To process your purchase(s) we will collect your name, billing address, phone number, email address, and credit card information. The information you enter will be encrypted and protected by the Secure Socket Layer (SSL). We are unable to process an order without the requested information. The site uses cookie and tracking technology. Cookie and tracking technology are useful for tracking the number of visitors to the site, and how visitors use the site. It can also help our customers when they visit the site again.

We collect demographic data using Google's tracking cookies (which we share anonymously with Google) in order to enable us to improve and customize your experience of our website. We do not share your information with third parties except where required by law.

We send periodic email newsletters to our registered customers informing them of new or interesting products as well as any special offers and events. In every such email, you will find instructions on how to unsubscribe if you no longer wish to receive emails from us.

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Contact Information

If you have any questions about these Terms & Conditions, Privacy Policy or about Redi Shade, Inc.'s information collection practices, please email us or click here to contact us.

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Copyright Information

The entire content (text and images) of this site is copyrighted and may not be distributed, downloaded, modified, publicly displayed, reused, reposted, or otherwise used except as provided herein without the express prior written permission of Redi Shade, Inc.

Trademarks
You are prohibited from using any of the marks or logos appearing throughout the site without permission from the trademark owner, except as permitted by applicable law.


Payment & Pricing

Payment & Order Processing
You may pay for your order with one of the following major credit cards: Visa®, MasterCard®, American Express®, or Discover Card®.

The estimated shipment date on your order is based on product availability, payment processing time, and manufacturing processing time and does not include transit time. Order processing will not begin until we receive all the information we need and full payment for the order. Orders placed on the weekend or on a holiday will begin processing the next business day.

Pricing & Product Information

Redi Shade, Inc. makes every effort to provide current and accurate information relating to our products and prices, but does not guarantee the currency or accuracy of any such information. Information relating to Redi Shade, Inc. products is subject to change without notice.

Prices are subject to change at any time prior to acceptance of your order. Prices that appear on the site are Redi Shade, Inc. MSRP prices unless otherwise indicated. Redi Shade, Inc. MSRP prices are not intended to represent the price of Redi Shade, Inc. products at other retail stores.  Prices at other retail stores are set by the retailer.
 
Shipping & Handling

We will begin processing your order within 6 - 24 hrs of receipt. Once your product is made, with our standard shipping, delivery time is approximately 3 - 7 additional business days. Different types of window treatments are often made in different manufacturing facilities. For the fastest delivery, we ship each product to you as soon as it is ready. Most products are shipped via UPS. Oversized items will be shipped via freight carriers.

In the rare event your shipment is delayed more than 14 days after the date of your order, Redi Shade, Inc. will attempt to notify you by email, using the email address you provided with your order. If you elect to cancel the order, Redi Shade, Inc. will issue a refund.

Unfortunately, we are unable to ship to PO, APO, or FPO boxes.  We do not ship on Saturdays, Sundays or national holidays.

Sales Tax

Redi Shade, Inc. collects and remits sales taxes as required by law on purchases made via our Online Store. We collect sales tax in the following states: CA, NC. Taxes are calculated in real-time at the point of checkout and in the "quick quote" feature when viewing your shopping cart.

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